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SHIPPING & RETURNS

Shipping Policy

​Each item is custom prepared for you! Sustainable fashion, often does not mean fast fashion. Each jewelry piece is hand made in a small family owned business, so please know that it could take 5-14 business days to receive your piece. 

Jewelry Brand Return Policy

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At AMARI, we strive to provide our customers with high-quality jewelry and exceptional service. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below:

1. Eligibility for Returns

  • Items must be returned within 5 days of purchase (or delivery for online orders).

  • The item must be in its original condition, unworn, and free from damage.

  • All original packaging, certificates, and tags must be included.

2. Refund and Exchange Options

  • Refund: Items meeting the return criteria will be refunded to the original payment method.

  • Store Credit: If you prefer, we can issue store credit for future purchases.

3. Process for Returns

  • Online orders: Contact our customer service team at [Customer Service Email or Phone Number] to initiate a return. We will provide you with a return authorization number and instructions.

4. Return Shipping (Online Orders)

  • Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

  • For defective items, please contact customer service to request a prepaid return label.

5. Inspection and Approval

  • All returned items are subject to inspection. If the item does not meet the eligibility criteria, we reserve the right to refuse the return.

  • Please allow 7-10 business days for processing once the return is received.

6. Exceptions

  • Items purchased during clearance or special sales may be final sale and are not eligible for return.

7. Contact Us

If you have any questions about our return policy or need assistance, please contact our customer service team:

We value your business and look forward to serving you!

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